Job Description

Job Description

Job Description

We are seeking a hands-on Lead Low Voltage Technician to install, program, troubleshoot, and service residential and commercial technology systems.

You will lead installations, service calls, and retrofit projects throughout the Richmond area. You will oversee field technicians, coordinate project work, and communicate professionally with customers.

Our work includes security systems, surveillance cameras, access control, networking and Wi-Fi, audio/video, and lighting controls. Honeywell security installation, programming, and troubleshooting experience is a key qualification.

Responsibilities

• Lead low-voltage installations from rough-in through final programming, testing, and customer training.
• Install, program, troubleshoot, and service security panels, keypads, communicators, sensors, and related equipment.
• Install and configure surveillance cameras and access control systems.
• Configure networks and Wi-Fi systems.
• Install and integrate audio/video equipment and lighting controls.
• Run, terminate, label, and test low-voltage cabling.
• Read drawings, follow project scopes, and coordinate work with customers, other trades, and the company team.
• Direct and support 1–2 field technicians while maintaining clean, organized, professional installations.
• Document completed work, programming details, and outstanding items.
• Communicate job progress, material needs, and field issues to the Company Owner.

Required Qualifications

• Strong hands-on low-voltage installation and troubleshooting skills.
• Experience installing and programming security systems, particularly Honeywell systems.
• Ability to organize projects, solve problems independently, and lead other technicians.
• Familiarity with IP networking and connected systems.
• Attention to detail and pride in workmanship.
• Clear communication, dependability, and a professional approach to customer service.
• Willingness to learn new products and work across multiple systems.

Preferred Qualifications

• Experience with UniFi, Sonos, Lutron, Brivo, or similar security and integration platforms.
• Experience with both residential and commercial projects.
• Experience leading installations and training other technicians.

No specific number of years of experience is required. We evaluate candidates based on demonstrated skills, workmanship, troubleshooting ability, and readiness to lead projects. Expertise in every platform we install is not required.

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